Shipping policy
SHIPPING POLICY Laveria | Effective Date: July 22, 2026
1. Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:
- Standard Shipping (US): 5–8 business days
- Expedited Shipping (US): 2–3 business days
- Overnight Shipping (US): 1 business day (order must be placed before 12:00 PM EST)
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or high-volume periods.
3. Free Shipping
We offer free standard shipping on all US orders over a qualifying amount. The current threshold will be displayed at checkout.
4. Domestic Shipping
We currently ship to all 50 US states, including Alaska and Hawaii. P.O. Boxes and APO/FPO addresses are accepted for standard shipping only.
5. International Shipping
At this time, Laveria ships primarily within the United States. If international shipping is available for your region, it will be shown as an option at checkout. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6. Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to update.
7. Lost or Stolen Packages
Laveria is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking shows "delivered" but you have not received your package, please:
- Check with neighbors or building management
- Contact the carrier directly
- Reach out to us at support@laveria.shop and we will do our best to assist you
8. Damaged in Transit
If your order arrives damaged, please contact us within 48 hours of delivery at support@laveria.shop with photos of the damaged item and packaging. We will arrange a replacement or refund promptly.
9. Address Accuracy
Please ensure your shipping address is correct at the time of checkout. Laveria is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@laveria.shop — we can only make changes before the order is fulfilled.
10. Contact Us
Laveria 310 Spring Ave, Apt 3E Ridgewood, NJ 07450-4534 United States
Email: support@laveria.shop